Privacy Policy

At Eclatale, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, eclatale.com, or make a purchase.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit card details and other payment information (processed securely).
  • Order Information: Details of the products you purchase and your transaction history.
  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
  • Optional Information: Any information you voluntarily provide, such as through surveys or customer service inquiries.

How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process and deliver your orders.
  • Customer Support: To respond to inquiries, process returns, and improve your experience.
  • Marketing: To send promotional emails, offers, and updates (you can opt-out at any time).
  • Improving Our Website: To analyze website performance and enhance user experience.

Sharing Your Information

We respect your privacy and will never sell or rent your personal information. However, we may share your data in the following cases:

  • Service Providers: With trusted third-party vendors (e.g., Blanka Private Label Beauty & Cosmetics) to process orders, ship products, or handle payments.
  • Legal Requirements: If required by law, to comply with legal obligations or protect our rights.
  • Business Transfers: In the event of a merger, sale, or acquisition of Eclatale.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. These tools help us:

  • Remember your preferences.
  • Track website usage and improve performance.
  • Provide personalized recommendations and advertisements.

You can disable cookies in your browser settings, but this may affect your website experience.

Data Security

We take data protection seriously and use industry-standard measures to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request the deletion of your personal information, subject to legal obligations.
  • Opt-out of receiving marketing communications.

To exercise these rights, please contact us at support@eclatale.com.

Children’s Privacy

Eclatale does not knowingly collect or solicit personal information from individuals under the age of 13. Our website and services are not directed at children, and we do not market to children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before sharing your information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the "Last Updated" date will be revised.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: Support@eclatale.com
Website: www.eclatale.com